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WHAT-A-KERFUFFLE LTD.

Established in 2021, What-A-Kerfuffle Ltd is a company that provides standout, unique, meaningful and effective training to people that have contact with the public in their work. 

 

Our aims are simple, we will:

  • Provide your organisation with accredited training that creates a safe working environment.

  • Allows employers to evidence that they have as ‘far as is reasonably practicable’ ensured the safety of all staff, as mandated by law under the health and safety at work act 1974.

  • Provide effective, real-world de-escalation tactics for potentially, and actually threatening behaviours, as well as instinctive protection techniques and control of events when a situation has gone beyond that which can be de-escalated with any verbal communication or reasonable appeal.

  • Provide effective, real-world proven training that will actually reduce incidents of violence in your workplace.

  • Provide your staff with the skill and knowledge to assess the risk of harm safely, and act collaboratively to reduce or remove it.

  • Reduce incidence of staff sickness that has resulted from physical and verbal abuse.

  • Manage dangerous situations in real time, teaching staff how to effectively summon help, and ensure that help is fully briefed and arrives where it is most needed quickly.

  • Reduce retail related theft by providing staff with the skills and options that will allow them to quickly identify theft. This may allow for the safe recovery of items and for subsequent reduction in monetary loss.

Team

Dedication. Innovation. Expertise. Passion.

What-A-Kerfuffle has a vastly experienced, knowledgeable and dedicated team that are able to provide effective, specialist and highly tailored training to people in  all industries where people have contact with the public. We are proud of our team, and are supremely confident that they can help your team mitigate and reduce aggression and violence in their workplace.

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WAK Ltd is not only CPD accredited as a company, its courses are accredited and credit learners with CPD points on completion of training.

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CLIENTS

WAK Ltd is proud to be working with:

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TRAINING REVIEWS

Here are a few comments from some of our recent customers...

Dr Anne Thomas

Dear Jim and Tony. Many thanks for running the session for the central and south Manchester  GP specialist trainees. We thought the session was incredibly useful, not just when considering our professional lives, but also when managing our personal safety away from work. Your presentation methods were clear and effective and your expertise obvious. The feedback from the audience was outstanding and we look forward to working with you again in the future.

 

Dr Anne Thomas

 

GP Northenden Group Practice

Primary Care Medical Educator South & Central  Manchester 

CONTACT US

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